Support

Software

The epositive Help Desk is located and staffed by a specially trained and dedicated team at the Nisa Today’s head office in Scunthorpe so you know you will be guaranteed to be not only talking to someone who knows the system inside out but also has your interests at heart.

The epositive Support Centre is available from 7:00am to 7:00pm, 7 days a week and will work with you to resolve any system configuration and normal usage faults. On the rare occasions when the problem cannot be resolved via the telephone the help desk will arrange with a support engineer to be on-site with the minimum delay.